What is a Process Approach?

ISO/IEC 17025 uses a process-oriented approach and examines processes within its scope. ISO/IEC 17025 is based off of ISO 9001:2015, but introduces many more processes for the competence of testing and calibration laboratories, specifically around calibration. This standard focuses highly around every aspect of performing a calibration. Along with processes required for ISO 17025, similar to ISO 9001, one of the main processes it examines is the entire Quality Management System. Implementing the overall process can be looked at as a large single process, but within the implementation there are many small processes.


What are processes, inputs and outputs?

Every organization is made up of a series of interacting processes. A process is defined by a set of activities that uses resources that will transform your inputs to outputs. The process approach considers the interaction between these processes, and the inputs and outputs that tie these processes together. The output of one process becomes the input of another.


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